With the new Data Cars Pre-Paid Card you can be sure that you and those you care for will always have the fare to get home. The Data Cars Pre-Paid Card is ideal for young people, students, or anybody wanting to use South East London’s largest and most reliable private hire fleet at any time.

Simply register your card user details online and include your first top up and Data Cars will send you your Pre-Paid Card by First Class post (signature required). Thereafter, you can add funds to the Pre-Paid Card at any time via the website.

No Hidden Charges. With the Data Cars Pre-Paid Card every penny you top up is available for travel with any of over 230 vehicles operating throughout the area.

How the Data Cars Pre-Paid Card Works

Register for your card(s) applying an initial credit balance.

Book your vehicle and advise the Controller that you intend to pay with your Pre-Paid Card.

Present your card to any Data Cars driver for payment of you fare.

Your card will be debited and you will be advised of your remaining available balance.

Top up your card any time by visiting the Data Cars website www.datacars.com

Data Cars Pre-Paid Card holders will benefit from priority service when booking a vehicle either online or by phone.

Register now for a Data Cars Pre-Paid Card now and rest assured you’ll be able to get where you want to go.

Register Now & Get £10.00 Free Credit Added To Your First Top Up*

You can use your Data Cars Pre-Paid Card from February 1st 2012. Register now by topping up with £10.00 or more and if you are one of the first 100 customers to do so, Data Cars will add £10.00 worth of credit to your Pre-Paid Card absolutely free.

*Offer limited to first 100 applicants registering for the Pre-Paid Card and applying an initial top up of £10.00 or more.

Sidcup Station
2 Station Approach
Sidcup
Kent
DA15 7LA
 
 
Data Cars have a remote booking office at Sidcup Station. Bookings can be made in the office when open (See opening hours below) or via a direct link telephone to Data Cars main Control room.

CallBack and Textback is still available if required from this site.

The office was opened in September 2009 due to many customers requests who wwew receiving a poor service for local companies at that time.

Opening Hours
Thursday 3pm to 1am
Friday 3pm to 3am
Saturday 11am to 3am
Sunday 11am to 6pm

Post:- All post should be addressed to our main call centre:-
Data Cars LLP
Data House
101 Eltham High Street
Eltham
London
SE9 1TD
We regret that any mail sent to our remote booking offices will be returned to sender.

Bromley North Station
1 Station Buildings
Sherman Road
Bromley
Kent
BR1 3JH
 
Data Cars have a remote booking office at Bromley Station. Bookings can be made in the office when open (See opening hours below) or via a direct link telephone to Data Cars main Control room.

CallBack and Textback is still available if required from this site.

The office was previously run by Bromley Station Cars from 1995 until Data Cars purchased the company in September 2010..

Opening Hours
Monday to Thursday 7am to 1am
Friday & Saturday  7am to 3am
Sunday 11am to 6pm
Post:- All post should be addressed to our main call centre:-
Data Cars LLP
Data House
101 Eltham High Street
Eltham
London
SE9 1TD

We regret that any mail sent to our remote booking offices will be returned to sender.

Data Cars has made it even easier to take advantage of South East London’s largest and most reliable fleet of private hire vehicles.

With the new free App you will be able to quickly and easily book a car wherever you are directly from your iPhone handset. The App will be made available soon for other platforms including Blackberry and once downloaded allows you to take advantage of Data Cars’ latest automated booking service.

The iPhone App also includes details of fares and prices and makes booking a taxi convenient even in the most inconvenient of places.

Visit the App Store OR iPhone Store to download the FREE application.

The Android app is now available.

Click here to download it.

These images are taken from the actual application!

Data Cars is delighted to be setting the standards in quality for the private hire industry.   We are very proud to carry the BS EN ISO 9001:2008 Quality Assurance Certificate for the provision of a private, public and PSV hire service for the carriage of people and occasional parcels.  This certification has been issued by TUV UK Limited who is accredited by UKAS.  UKAS is the sole national accreditation body, recognised by the Government to assess organisations that provide certification services. Data Cars have also achieved the award ISO 14001:2004 for our Environmental management systems in accordance with the procedure for systems certification of TUV

To meet the required standard, the following areas are assessed during visits by TUV:

• Management Commitment
• Management System Documentation (Quality Manual)
• Internal Communication 
• Management Review
• Quality Policy
• Objectives
• Staff Resourcing and Training
• Driver Records and Licenses
• Continual Improvement
• Inspection of Vehicles and Licenses
• Booking Processes
• Estimating
• Customer Requirements
• Customer Satisfaction
• Control of Monitoring and Measuring Devices
• Internal Audits
• Control of Documents and Records
• Corrective and Preventative Actions
• Planning
• Purchasing Processes
• Quality Control activities
• Staff Training
• Facilities
 

Assurance of Vehicles

• All vehicles are licensed and plated by PCO who inspects and plates the vehicles twice per annum; checking vehicles comply with vehicle criteria, pass roadworthiness test and hold valid insurance, MOT and road tax, checking vehicle registration and that all vehicles carry a fire extinguisher and first aid kit.
• The fleet manager and controllers inspect vehicle documents, photocopy them and file them in the driver’s file.  These include:

1. Plating certificate from PCO; this is of prime importance as it ensures vehicles are fit to taxi including insurance, MOT and road tax.
2. MOT.
3. Vehicle insurance.

Instructions and check forms are provided for guidance.  Details and expiry dates are input onto our Cabmaster system which warns driver on their PDA of expiry of document and will not allow driver to work past expiry date.  To continue working, drivers are required to produce documents for inspection.  These are copied and updated on the system prior to expiry date.  The Director carries out audits of vehicle documents and records.  This procedure and our audits are observed and checked by TUV for the assessment of the QMS.

• The Fleet and Systems Manager conduct spot checks to ensure that vehicles meet the required standard in terms of quality, equipment and cleanliness.  It is a 14 point documented check.  This procedure is audited by the Director and observed and checked by TUV for the assessment of the QMS.  It checks:

1. Cleanliness of interior
2. Cleanliness of exterior
3. Appropriate driver attire
4. Valid private hire or hackney carriage badge on display
5. Valid private hire or hackney carriage plate fixed to vehicle
6. Two Data Cars door signs
7. Two PCO private hire door signs
8. Fire Extinguisher
9. First Aid Kit 
10. Price charts
11. Official Area Map (latest version)
12. Account docket book
13. Receipt cards
14. Airport nameboards

Assurance of Drivers

• All drivers that work on the Data Cars’ circuit have Private Hire or Hackney Driver’s Licences (badge) issued by Public carriage. To obtain this licence, the driver must pass a Topographical Test and apply to the Public Carriage Office for the Licence.
  To work at Data Cars you will require the following:- .

1. Entitlement to work in the UK
2. Current DVLA driving licence for at least one year
3. Induction course
4. Knowledge test of the area
5. Medical examination
6. CRB enhanced disclosure check 

If driver has any convictions for motoring or other offences, he will be interviewed to establish whether he is a “fit and proper” person to be licensed.

• The fleet manager and controllers inspect driver documents, photocopy them and file them in the driver’s file:

1. Drivers Permit from PCO
2. DVLA driving licence
3. Identity documents

Details and expiry dates are input onto our Cabmaster system which warns driver on their PDA of expiry of document and will not allow driver to work past expiry date.  To continue working, drivers are required to produce documents for inspection.  These are copied and updated on the system prior to expiry date.  The Director carries out audits of driver documents and records.  This procedure and our audits are observed and checked by TUV for the assessment of the QMS.

• The system manager inspects, copies and files the DVLA driving licence for all drivers annually to check for offences and ensure validity.  At other times we will immediately remove or suspend a driver from circuit on the instruction of the PCO if convictions arise that invalidate the driver’s entitlement to work.
• All of our Account/VIP/Executive drivers hold a NVQ level 2 in Road Passenger Vehicle Driving (Taxi/Private Hire).  This is an Edexcel qualification conducted by M2 Training. Units of this qualification include:

1. Health and safety in the work environment
2. Drive safely and efficiently
3. Professional customer service
4. Deal effectively with difficult passengers
5. Emergencies and incidents
6. Transport service for passengers who require assistance
7. Defensive driving
8. Routine cleaning of vehicles
9. Transport parcels, luggage and other items
10. Plan routes

• All drivers joining Data Cars undergo a comprehensive interview and induction with the Fleet Manager covering all requirements including:

1. Customer service
2. Company procedures and policies
3. Health and safety
4. Use of PDA and other equipment
5. Fare structure
6. Documentation requirements
7. Vehicle and driving standards

• All drivers requesting to join the VIP and Executive circuits are vetted as to their suitability and inducted by the Fleet Manager and approved by the Director. All Data Cars VIP, Account and Executive drivers are required to be polite, courteous, helpful and to dress smartly.  Any misdemeanour may mean immediate removal of the driver from the relevant circuit.

Assurance of Quality of Service Delivered

• The Controller monitors all jobs on screen constantly to ensure a quality service is delivered and that bookings run on time. The Controller has up to the second information on screen concerning all bookings and drivers including the GPS position of the driver.
• Jobs are checked by the Director to ensure that they have been dispatched on time.
• Every effort is made to ensure that the system in place delivers the customer’s requirements first time with no delays or mistakes.  We consistantly check our systems for any area where improvements may be made.
• We have Callview Desktop Wallboard with over 200 call centre statistics to choose from to help ensure calls are answered efficiently.
• We use a fully computerised booking and dispatch system called Cabmaster.  Each driver has a PDA unit with satellite navigation and GPS tracking.
• We operate a CCTV system in our offices that is recorded 24 hours/day that enables us to monitor the efficiency of staff.
• The management team can log onto the Cabmaster system and the CCTV system via the internet to ensure that staff are doing their jobs in the correct manner.
• We email customer satisfaction surveys directly to a random selection of Acccount, VIP and Executive passengers on a regular basis, review responses and take any action required to improve performance.  This procedure is assessed by TUV for the QMS.
• The booking process is very robust and thorough with confirmations being triple checked.  The booking procedure is assessed by TUV for the QMS.

We take quality very seriously and strive to ensure that your experience with Data Cars is a positive one.  All calls are monitored and recorded for quality and training purposes.

Contact us to learn more

Data Cars – Great Service, Great Price!

Data Cars have recently upgraded their fleet to include several mobility friendly and fully wheelchair accessible vehicles.

Whether you need a car for local trips, airport transfer, station transfer, doctors or hospital appointment or any other journey you can be rest assured that Data Cars have the latest wheelchair friendly vehicles offering complete accessiblity to get you there. within their fleet a range of Wheelchair Accessible Vehicles . These vehicles can be used for a number of occasions.

Key Wheelchair User Benefits

• 4 passengers not including the wheelchair.
• Can be pre-booked for special functions.
• Ideal for Airport Transfers to Heathrow, Gatwick, Stanstead, Luton or London City  Airports
• For extra comfort these vehicles are under 3 years old.
  
  

For Further Information

Please contact our customer services department for a quote today

Tel: 020 8850 0000

Fax: 020 8850 1000

Email:- This e-mail address is being protected from spambots. You need JavaScript enabled to view it

Priority Service for Data Cars V.I.P. Customers

As a V.I.P. customer, your booking will take priority over all other non V.I.P. bookings.
Your call will be dealt with politely and efficiently by one of our senior telephonists and your booking will be dispatched first. If however your booking is required at a later time or date, it will be given priority status and will be dispatched to arrive on time.

Airports, corporate events, social functions, business trips, in fact any journey and any destination can all be catered for by Data Cars V.I.P. Service. Our vehicles and drivers can also be hired on a daily basis for an outing to the races or sightseeing, or indeed any destination you require.

Data Cars V.I.P. cars are normally large family size saloons or estates and are normally less than three years old. We can also provide new Volkswagon Transporter people carriers for the larger group of passengers. If however, you require a more exclusive vehicle, please contact our Customer Service Manager for details of our Data Cars Executive Service.

Data Cars Commitment to Customer Service

1. In order to maintain a superior service, Data Cars Executive Service is available to account and credit card customers only.
2. You can be rest assured that Data Cars will be there on time, every time.
3. All our vehicles are new model E-Class Mercedes-Benz or Chrysler 300C.
4. Our drivers are professional, knowledgeable, helpful, courteous and polite.
5. All drivers and vehicles are licensed by The Public Carriage Office and therefore are checked and cleared by the Criminal Records Bureau.
6. All drivers are dressed in smart attire and discretion is guaranteed.
7. G.P.S. tracking and Satellite Navigation Systems are fitted to all our vehicles.
8. Business Account facilities are available.
9. Data Cars has a fleet of approximately 200 vehicles, including people carriers, mini buses, saloon and estate cars.
10. Data Cars Executive Service has a dedicated Customer Service Manager who will be able to assist with any enquiries or further information that you may require.

Prices to airports from South East London	Car	Estate Car	6 or 8 Seater Bus
Heathrow	£69.00	£74.00	£103.00
Heathrow via M25	£79.00	£84.00	£118.00
Gatwick	£59.00	£64.00	£88.00
Luton	£79.00	£84.00	£118.00
Stansted	£69.00	£74.00	£103.00
London City	£30.00	£35.00	£45.00
Prices quoted are for pick-ups from the South East London area direct to destination. Any deviation from route may incur extra mileage charge. An additional £5.00 charge will be added for collection from Airports to cover parking and 30 minutes waiting time. Waiting time in excess of ten minutes for pick-ups from South East London will incur extra waiting time charge. VAT at the prevailing rate will be added to account invoices. All prices are correct at time of going to press.

The green shaded area on the map below shows a guide to our area of coverage. Within a ten mile radius of our headquarters in SE9.

We also cover all major airports in the London area and can pick you up from within a 30 mile radius of our HQ (zoom out on the map to see the outer blue line), providing that you are travelling back to our 10 mile catchment area.


View Data Cars Coverage in a larger map

Superior Service for Data Cars Executive Service Customers

When you need something special, to impress a client or for your own enjoyment, to travel in comfort and to arrive in style, then you need Data Cars Executive Service.

Our luxurious E-Class Mercedes-Benz or Chrysler 300C saloons complete with leather upholstery and air conditioning can be hired for any journey and any occasion.

Airports, corporate events, social functions, business trips and weddings can all be catered for by Data Cars Executive Service. Our vehicles and drivers can also be hired on a daily basis for an outing to the races or sightseeing, or indeed any destination you require.

Data Cars will deal with your booking or enquiry promptly and efficiently and we look
forward to hearing from you in the very near future.

Data Cars Commitment to Customer Service

1. In order to maintain a superior service, Data Cars Executive Service is available to account and credit card customers only.
2. You can be rest assured that Data Cars will be there on time, every time.
3. All our vehicles are new model E-Class Mercedes-Benz or Chrysler 300C.
4. Our drivers are professional, knowledgeable, helpful, courteous and polite.
5. All drivers and vehicles are licensed by The Public Carriage Office and therefore are checked and cleared by the Criminal Records Bureau.
6. All drivers are dressed in smart attire and discretion is guaranteed.
7. G.P.S. tracking and Satellite Navigation Systems are fitted to all our vehicles.
8. Business Account facilities are available.
9. Data Cars has a fleet of approximately 200 vehicles, including people carriers, mini buses, saloon and estate cars.
10. Data Cars Executive Service has a dedicated Customer Service Manager who will be able to assist with any enquiries or further information that you may require.

Prices to airports from South East London	E-Class Mercedes or Chrysler 300C
Heathrow	£84.00
Heathrow via M25	£99.00
Gatwick	£69.00
Luton	£95.00
Stansted	£79.00
London City	£40.00
Prices quoted are for pick-ups from the South East London area direct to destination. Any deviation from route may incur extra mileage charge. An additional £5.00 charge will be added for collection from Airports to cover parking and 30 minutes waiting time. Waiting time in excess of ten minutes for pick-ups from South East London will incur extra waiting time charge. VAT at the prevailing rate will be added to account invoices. All prices are correct at time of going to press.

Using a taxi or a private hire is the best and most flexible way of getting around London. There are plenty of different private hire, minicab and taxi services in Bexley and the SE2, SE9 & SE28 areas but here at Data Cars we believe our service stands out above the rest.

Ordering a Private Hire Taxi from Data Cars couldn’t be simpler so if you would like a Bexley taxi then book using one of these simple methods:

• Call our friendly call centre staff on +44 (20) 8850 0000 and we will despatch your cab as soon as possible.
• Register for our text booking service and you can book a taxi using your mobile phone via SMS messaging.
• Our Autobook system uses IVR (Integrated Voice Response System) to allow you to book a cab without speaking to an operator.
• Making a call from one of our free phones located across South East London.

So why not use one of our simple methods to book mini cabs in Bexley today. All Data Cars private hire minicabs are licensed by the public carriage office and display green discs on the windscreens of our cabs. This is part of our continued effort to make transport services in London safer and to stop the use of illegal unlicensed cabs.

Bexley is located next to Darford in Kent and is situated next to the London boroughs of Greenwich, Bromley, Havering as well as Barking and Dagenham. The borough of Bexley is in the area of South East London that is often referred to as outer London. Bexley is blessed with the usual range of shopping centres and facilities but also has some beautiful buildings and gardens that are open to the public such as the Gothic Bath house and Hall Place and Gardens.

To View Data Cars Licence details on the Transport for London Web Page click here.