AIRPORT COLLECTION SURCHARGE

Please note additional charges for Airport drop off and collections will apply. £5.00 will be charged on all fares collected FROM ANY UK airport. £2.50 will be charged for Stansted and Luton Airports drop off.

The Airport Collection Surcharge INCLUDES parking and waiting time for up to 45 minutes after the plane has landed. After 45 minutes waiting time any additional car parking charges are payable by the customer. Additional waiting time is charged pro-rata at £18.00 per hour

Estate Car rate is minimum fare – £5.50 plus an additional £5.00. 7 Seater rate is minimum fare – £9.00 then 50% extra.

Increased Charges.

Increased charges may apply over the New Year period and during periods of adverse weather or driving conditions.

Terms & Conditions

Your picking up instructions will be emailed to you with your receipt. You must print or make a note of these as they will contain a telephone number for Data Cars.

Data Cars will not refund you if you have forgotten to take this with you.

You are responsible for checking the details of the booking in the confirmation we email you confirming your booking. Data Cars will not be held responsible if the information is incorrect. If it is incorrect please inform us as soon as possible and we will email you an amended confirmation.

Data Cars does not accept any responsibility in any way for missed flights for whatever reason i.e. traffic delays, accidents, breakdowns, severe weather conditions or any unforeseen circumstances.

We advise passengers to plan to arrive at the airport 2 hours prior to flight departure to allow for possible unpredicted delays en route to or from the airport. Data Cars will not take responsibility for any passengers missing their flight if two hours check in time was not allowed.

You are free of course to arrange to get to the airport for a time of less than 2 hours prior to flight departure, however Data Cars accept no responsibility for any missed flight due to this.

All passengers are advised to have adequate travel insurance prior to booking.

No responsibilities for costs are to be refunded to any passengers who do not wait for their driver and take alternative transport.

Please ensure you give us your arrival times and day in to the UK and not your departing information.

If you have a serious delay on your return journey please inform us as soon as possible although we will do our utmost to find out if you have incurred any delays.

Data Cars is a booking agency and sub contract your journey to use self employed drivers who own or rent their own transport..

Data Cars is a booking agency and we act as agents for the drivers ( the principles) and therefore if you require a receipt for your journey, we must advise you that drivers are self employed and not vat registered. Therefore, any receipt given for cash or credit card payment will not include VAT or have VAT added.

Pricing Policy

Prices are calculated manually with the distance, time of travel, number of passengers and amount of luggage taken into consideration.

Waiting Time

We do not charge for the first 45 minutes waiting time after the plane has landed. However if the passenger is delayed through customs or immigration or has lost luggage we would have to charge waiting at £18.00 per hour pro rata.

Tolls & Congestion Charges

Any  Tolls are not included in the instant online quotes. The driver will ask you for any Toll charges or we can take this from your card if you prefer. The most common tolls are Dartford Tunnel and Dartford Bridge which costs approximately £2.50 for a car. The London Congestion charge is not payable by the customer as PCO Licenced vehicles are exempt.

Cancellation Policy

Data Cars will accept any cancellation made as long as there is at least 48 hours notice. The cancellation must be made via an email to which you will receive confirmation by us.

If you do not receive an email from Data Cars confirming the cancellation we have not received it. In this case please call our out of hours number which is 020-8850 0000 Refunds will not be issued if the passenger does not show up for pre-paid journeys or the booking is cancelled on the day of travel or afterwards.

All other circumstances where a refund may be possible should be addressed directly with Data Cars

If refunds are applicable this will be made by our administrator Monday to Friday 9am to 5pm. The contact telephone number for refunds is 020-8850 4444

Please note calls are recorded for quality and training purposes.